Privacy policy

This Privacy Policy explains how Moryel, operated by Solstice LLC, a limited liability company registered in the United States with its registered office at 1200 N Federal Highway, Office 348, Boca Raton, FL, 33432, collects, uses and protects personal data of customers who visit moryel.shop or place an order with us.

Who is responsible for your data

Solstice LLC, trading as Moryel, acts as the data controller for the personal data described in this policy. Any question regarding your personal data may be sent to support@moryel.shop.

What data we collect

We collect the following categories of personal data when you use our website or place an order:

Contact details, including name, delivery address, email address and telephone number.
Order details, including products purchased, order value and order history.
Payment information processed by our payment provider. Moryel does not store full card numbers.
Technical data, including IP address, browser type, device information and browsing behaviour on moryel.shop.

Why we collect this data

We use personal data to process and deliver orders, to respond to customer service requests, to comply with legal and tax obligations, to prevent fraud, and, where you have consented, to send marketing communications and to measure and improve the performance of our advertising.

Legal basis for processing

As Moryel sells to customers in the United Kingdom, personal data is processed in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. We rely on the following legal bases: performance of a contract, to process and deliver your order; legitimate interests, to prevent fraud and improve our services; consent, for marketing communications and non essential cookies; and legal obligation, to comply with tax and accounting requirements.

Cookies and tracking tools

moryel.shop uses the following tracking tools:

Meta Pixel, used to measure the performance of advertising shown on Facebook and Instagram and to build advertising audiences based on browsing and purchase behaviour on our website.
Google Analytics 4, used to measure website traffic, understand how visitors use moryel.shop and improve the browsing experience.
TikTok Pixel, used to measure the performance of advertising shown on TikTok and to build advertising audiences based on browsing and purchase behaviour on our website.

These tools place cookies or similar technologies on your device. You can refuse or withdraw consent to these tools at any time by adjusting the cookie preferences shown in the cookie banner on moryel.shop, or by changing your browser settings to block or delete cookies. Refusing these tools does not affect your ability to browse the website or place an order, but essential cookies required for the website to function, such as those needed to maintain your shopping basket, cannot be disabled through the cookie banner.

How long we keep your data

We keep order and customer service data for as long as necessary to fulfil the purposes described in this policy and to comply with our legal obligations, after which it is deleted or anonymised.

Your rights under UK GDPR

If you are located in the United Kingdom, you have the right to request access to your personal data, to request correction of inaccurate data, to request deletion of your data, to request restriction of processing, to object to processing based on legitimate interests or direct marketing, to request portability of your data, and to withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact support@moryel.shop. You also have the right to lodge a complaint with the Information Commissioner's Office, the UK data protection supervisory authority.

International transfer of data

As Solstice LLC is registered in the United States, personal data collected from customers in the United Kingdom may be transferred to and processed in the United States. Where such transfers occur, we take steps to ensure an appropriate level of protection for the data, consistent with UK data protection law.

Contact

Solstice LLC
1200 N Federal Highway, Office 348
Boca Raton, FL, 33432
United States
support@moryel.shop